Deadline: October 15, 2023 Customer Service & Logistics Coordinator

We are currently looking for a new coordinator to join our Customer Service & Logistics team at Pharmacosmos. If you enjoy optimizing logistic flows and enjoy providing great Customer Service then here is a great opportunity to join a Danish Pharmaceutical company on an interesting growth journey.


With reference to the team lead for Customer Service & Logistics your role will be exciting and full of variety. 

We are already 4 individuals in the team all with our own responsibilities, and you will similarly get the full responsibility for your own portfolio. 

With the role as coordinator, you will work with:

  • Customer Service tasks including:
    • Handling of orders from A-Z and deliver great service throughout the process
    • Invoice processing, including ensuring correctness
    • Execution of shipment
  • Logistics tasks including:
    • Handling our external logistics contractor and managing KPI’s
    • Ensure timely and compliant delivery and distribution
    • Ensuring import / export shipment documentation is current and correct
    • Ensure consolidation of transportation where possible
    • Analyzing trade lanes and freight corridors

your new team

In our Customer Service Centre, we are always ready to support customers and provide the best customer service. We work very focused, goal-oriented and have a good team spirit spiced with mutual personal and professional respect as well as a good and humorous approach. 

Pharmacosmos is a modern and well-consolidated family-owned Danish company with a strong international brand. We offer an existing workplace where you will meet experienced and dedicated colleagues, where everyone takes responsibility and shows great independence when solving tasks. It is key for us to retain our great employees, and we offer many development opportunities alongside with attractive benefits.

What you will bring to the team

You will hold a relevant education within logistics combined with 4-5 years of experience from a similar role.  

We imagine that some of your personal qualifications include: 

  • Work structured and possesses a good understanding of the importance of details
  • Ability to keep a clear head during a busy workday
  • Like to work with a broad range of external and internal stakeholders
  • Interest in logistical improvement potentials
  • Has a systematic approach to solving tasks 

We expect you to bring your professional qualification preferably including: 

  • Experience with warehouse and distribution management incl KPI’s
  • Experience with Good Distribution Practice (GDP)
  • Experience with global transportation including shipping documents and import / export handling (airfreight, road and sea)
  • Working with WMS support to warehouse
  • Analyzing and optimizing logistical procedures and transport routes
  • Computer-savvy with a working knowledge of ERP (MS Axapta), WMS, MS office and Power BI
  • Previous experience from Pharma industry is an advantage
  • Interest in Sustainability 

further information

You are welcome to contact Customer Service & Logistics Manager Morten Moltke Dam (+45 2999 1510) for further information. Apply for the position by clicking the blue apply button.

Applications are assessed on an ongoing basis as well as interview are held on an ongoing basis

About Pharmacosmos

Headquartered in Denmark, Pharmacosmos is a family-owned, international healthcare company with more than 50 years of innovation and leadership in iron- and carbohydrate-based treatments and solutions for human and animal use.

A research-based company, its ongoing R&D programme focuses on improving the lives of patients with iron deficiency with or without anaemia. More than 1 billion people live with iron deficiency anaemia and it is the leading cause of death for an estimated 180,000 people every year. This makes it one of the largest global health challenges of our time.

Pharmacosmos has subsidiaries in US, China, UK, Ireland, Germany, Sweden and Norway and its products are marketed in more than 80 countries around the world. Its manufacturing facilities are approved, among others, by the Danish Medicines Agency and the US FDA.


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